Zoom Event Creative Problem Solving when Times are Tough

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When:March 18, 2020 @ 2:00 pm – 4:30 pm
Where:Zoom Executive Forum
Contact:Beth Kingsley-Rowe

Email: Beth@sibl.org.uk

Summary for the Executive Forum

Irrespective of which sector we work in we are all living and working with uncertainty given the implications of the social restrictions imposed by Covid-19 and the emerging economic consequences. As such, we are all faced with continuous and mounting change in an increasingly complex and pressurised surreal world. Our speaker Fiona Gardiner (see bio) offers to bring some much-needed light – and by way of an introduction to the interactive workshop Fiona asks:

“If I could show you a way which was logical, practical yet creative and should bring people with you to deal with change, challenges and ‘wicked’ problems together, could that be useful?” 

Some more reflective questions

Fiona goes on to ask fundamental and challenging questions “When we know that change is happening and we understand that we need to bring people with us to successfully implement solutions, how come we often fail to properly consult with the people who are involved?”  And:

Why do we often jump straight to the “Here is the solution, let’s get on with it” when it comes to scary problems without really understanding the scope of the issue or gathering all available information?”

“Can this then lead to adversarial debate; people becoming entrenched in their own positions and failing to listen to other perspectives apart from their own?”

Workshop Objectives, Content and Outcomes

The objectives for this workshop are to remind ourselves not to abandon the common-sense  basics irrespective of just how scary it is out there and to find a positive way ahead. So…..

–       Consider and define what the problem actually is

–       Introduce processes and tools which can be applied to challenges and problems

–       Work collaboratively and use these tools on an agreed issue

–       Develop your own innovative approaches to finding solutions.

Content:

Creative problem solving has never been needed more so let us explore it as the foundation. Then with the help of an application of the “Debono’s Six Thinking Hats” tool, add a sprinkling of the typology of problems to help define the problem and a light dusting of ‘play-work’ to take delegates from their comfort zone and get collaborative creative thinking to come up with solutions. This workshop will be practical, informative, and useful…particularly in the current fast moving and challenging times.

Output

What will realistic success look like? By the end of the workshop you will have:

  • An understanding of a technique which you can apply in your own world to help solve problems and challenges and lead change consultation
  • Taken part in an exercise to develop an innovative approach to an issue/challenge which some delegates are currently experiencing
  • At least one new tool for your executive management toolkit for decision making.
  • Ideas to refresh communications in your neck of the woods to spark positivity.
  • A positive curiosity to find out more (soon!)

Format

Embracing the opportunity to utilise Zoom will allow us to meet remotely. There will be a combination of breakout rooms and plenary discussion to allow maximum collaboration. There will be some pre-event learning which will take approximately 45 minutes to complete, whilst not compulsory it will add to your learning experience if you can take the time to have a look/read/listen.

Fiona Gardiner – Keynote Speaker Profile

Embracing the opportunity to utilise Zoom will allow us to meet remotely. There will be a combination of breakout rooms and plenary discussion to allow maximum collaboration. There will be some pre-event learning which will take approximately 45 minutes to complete, whilst not compulsory it will add to your learning experience if you can take the time to have a look/read/listen.

Fiona has recently accepted the role of Project Manager in SIBL to develop creative formats, subjects and means of accessing cutting-edge research and tools for the newly forming Executive Forum. She is also managing a survey monkey research project to collate and analyse the views of SIBL members.

Fiona has over 30 years’ experience as a training professional. With a background in management development initially in the private sector she moved into the public sector with the MoD in Germany, then Fife Council before moving to the Scottish Police College, Leadership Training and Development department in 2004.

Whilst there, she co-ordinated and delivered on all levels of leadership training from Chief Superintendent through the ranks to redeveloping and designing Sergeants courses and then managed promotion qualification diploma, which had to be developed to be delivered wholly online! This journey has given her a unique perspective of leadership development, training, communication, and organisational change. It has also honed her skills and sense of humour when dealing with ‘challenging’ and diverse groups of learners.

Taking the opportunity of early retirement in 2018 Fiona spent a year completing an MSc in Leadership and Innovation at Dundee University. Since October 2019 Fiona has been developing her own approach to leadership training and development through her own training business, Pink Tree Training and Development.

Footnote:

If you would like to virtually attend an invitation to participate via Zoom will be sent out separately complete with the appropriate pre-event learning links.

Fiona writes:

We are keen to try a different approach for the Executive Forum and with the topic being “Creative Problem Solving when Times are Tough” it is probably not a surprise-that we will be trying something very different and innovative from the pre Covid-19 formats.  Please note that there is some optional “pre-event learning”(see below) which will set the scene for  participants. This suggested reading is not mandatory, however, if you can find the time then it will probably help you to get in the right starting place to think differently during the session. The links are shown below.

a)     The first link is to a recent Simon Sinek You Tube Zoom video with his thoughts around living in unprecedented times – it is only 6 minutes long but he says a lot about mindset which is very relevant to “the new world” See: https://youtu.be/6spNnsD-XOY

b) The second link is18 minutes, and a bit older, it is Edward De Bono explaining “thinking” and will  provide the background, but not the detail, of Lateral Thinking and the Six Thinking Hats approach. (This is one specific approach that we will be using on the day)    https://youtu.be/e20lpMyXFj4

c) For variety the final link is to a comprehensive article written by Keith Grant. It is for those members who are into reading in-depth academic articles and have the time to allocate to it. Note: It comes with a health warning, as it is a long read. However, it provides a different  perspective regarding problems and solutions. When reading the article, I suggest that you consider the current situation with Covid-19  and decide, are we facing a tame,  wicked or just a complicated problem? – (If the link below doesn’t open please copy and paste it into your search engine)

http://leadershipforchange.org.uk/wp-content/uploads/Keith-Grint-Wicked-Problems-handout.pdf”

                             END OF FIONA’s PREVIEW FOR DELEGATES

Notes

A)  Details of the Zoom access codes will be sent to attendees separately.

B) If anyone is uncomfortable with using Zoom as a delegate, Fiona is offering a practice session on Monday 4th May please email her directly at  fiona@pinktreetraining.co.uk  to arrange for a tutorial.

Current Programme